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  Frequently Asked Question Category
1 Challenge: Data Storage - Archiving And Access Challenges
2 Challenge: Disaster Recovery - Preparation And Restoration Challenges
3 Challenge: Long-Distance Charges Challenges
4 Challenge: Network Security - Protection And Vigilance Challenges
5 Do you sell hardware and software? Solutions
6 How Can I contact the DCS Support Team? Support
7 I already have an established network, what can DCS do for me? Multiple
8 Who do you hold certifications with? Certifications
9 Who is DCS? About DCS

 

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At DCS, Real-Time Means Real-Time

Michael Taylor - Wednesday, September 19, 2012

It goes without saying that the internet and streaming video go hand-in-hand.  There are some types of video streams that require extra care and preparation when integrating them into a web interface.  Your personal or business’ real-time security surveillance feed must be active and accessible at all times.  Missing just a fraction of a second can mean the difference between smooth sailing and utter catastrophe.  Ensuring your feeds stability must be addressed sooner than later.  How do you know who to choose when selecting a provider to provide such a delicate and important service?

Axis Communications Certified Professionals are the foremost experts in the global standard for IP Real-Time Video Integration.  Axis Partners are trained and tested on the past and current IP real-time surveillance technology to ensure a smooth transition and integration for your current platform and surveillance needs.  They are the cutting edge of new technology and techniques to provide always-on, multiplatform synchronicity for the future.  Through Axis’ continuing education initiative and bi-annual recertification, you can rest assured you are receiving professional, next-level service that will keep your surveillance feed active, secure and accessible.  Axis Certified Professionals pride themselves in providing peace of mind to their end users by establishing proper surveillance feed protocols and maintaining flawless redundancy across any security platform.

With the most recent round of testing completed by Diversified Computing Solutions, they now have 5 Axis Communications Certified Professionals on staff.  That is 4 more than the average infrastructure provider keeps on staff.  This allows DCS to design, deploy, and manage more surveillance implementation projects than anybody in the market.  These professionals ensure that the end user will experience better service, uninterrupted site streaming and crystal-clear manipulate able surveillance video.  Axis Partners have unique  access to cutting edge technologies that provide vivid 360 degree visualizations, enhanced video streams to the highest amount of clarity on any size object, and make it easy enough for any level of user to operate.  You will also have a dedicated team of specialized, experienced professionals that are committed to deliver clear, accessible, and secure surveillance feeds which will minimize theft, violence, vandalism, and other forms of loss.

“This is gives us the opportunity to continue to provide the world class service and the most advanced surveillance technology in the market to our valuable clients for which DCS is known.  Axis Professional Certification provides instant recognition and credibility for our real-time surveillance streaming services, and it allows us to reach out to a broader market segment,” replied Donald Kidwell when asked what this certification means to DCS.

Founded in Atlanta, GA in 1993, DCS, Inc. has become an established leader in providing IT solutions in the Southeast United States. In August 2000, DCS acquired SSG of Columbia, SC and expanded their geographic coverage and breadth of experience. SSG had been in business since 1984 and has a history of excellent client service and market strength South Carolina.

To find more about the DCS, you can contact Michael Taylor at DCS (803) 419-3501 or Toll Free (800) 518-9555 or he can be reached by email at mtaylor@godcs.com.

Diversified Computer Solutions: A Case for Growth in Today's Economy

Michael Taylor - Wednesday, August 15, 2012

DCS Expands its IT and Cabling Divisions to Further its Dominance in the Southeast

 

There is much ado about doom and gloom regarding our economy these days, especially with the elections drawing near. The news has focused on business sectors underperforming and companies who are reducing their workforce through layoffs, going bankrupt and even closing their doors. 

DCS, who specializes in providing information technology solutions to small and medium sized business, is growing in this supposed “down economy,” in fact one could say they are thriving.  As a company, DCS’ revenues grew 35% in 2011 over 2010, and expect to grow another 45% in 2012.  As of July 1 they will have added 43 associates to their team of IT professionals over a 2 year period.  DCS is expecting to add another 8 members within the next quarter. 

Diversified Computer Solutions is proud to announce their opening of a new 10,000 square foot facility in Columbia to house their expanding operations and additional staff. The new building will be on Fernandina Road in the St. Andrews section of Columbia.  The new building solves many problems for the growing IT solutions company.  The added space will allow DCS to work on current and future projects more comfortably.  The new building will also house a brand new state of the art conference facility.  The new conference facility will allow DCS to fully demonstrate their entire array of products and services in a hands-on environment that will allow their clients to physically experience their portfolio of solutions in a real life setting.  This will enable the client to better communicate their needs and will allow DCS to further enhance their solutions personalization.  DCS is also expanding their product line to include Access Control Systems and Data Center Deployments, both of which require larger quantities of indoor real estate.  This building will also provide a high level of visibility as it rests on the frontage road of the heavily traveled I-26 highway. 

When asked about their recent building acquisition and growth, DCS President Donald Kidwell said, “We are a business need, and our sector of the market is thriving as more people are opting to go into business for themselves.  We have been fortunate to have been relatively recession proof, and we are looking forward to providing world-class service for years to come in our new home.  We are excited about the possibilities it affords and the technology it allows us to bring to the market.”

The initiative for a new home was given a kick-start during 2011 when Google approached DCS to aide in the deployment of a city wide WI-FI system for Goose Creek, SC.  Google needed a way to provide access to their employees at all times and in any location.  Google’s unconventional work model encourages employees to work at their favorite coffee shops, home, or even by the river. Google, an expert in search and advertisement, relied on the expertise of Diversified Computer Solutions to devise a plan to provide city wide access to their mainframe.  Ultimately, Google and DCS installed 31 wireless nodes in 4 strategic areas around the city.  The Google employees can now work from wherever they please, and the residents of Goose Creek have free WI-FI across the city.

Currently DCS is preparing for one of the largest structured cable upgrades in the Southeast for the Bibb County School District.  This project will involve updating the cabled infrastructure of every school in the district as well as remove the outdated cabling.  DCS is also working with the Berkeley County School District to update the electronic infrastructure in over forty schools.

Founded in Atlanta, GA in 1993, DCS, Inc. has become an established leader in providing IT solutions in the Southeast United States. In August 2000, DCS acquired SSG of Columbia, SC and expanded their geographic coverage and breadth of experience. SSG had been in business since 1984 and has a history of excellent client service and market strength South Carolina.

To find more about the DCS, you can contact Michael Taylor at DCS (803) 419-3501 or Toll Free (800) 518-9555 or he can be reached by email at .

Diversified Computer Solutions Steps Up To Breast Cancer

Michael Taylor - Tuesday, October 25, 2011

Diversified Computer Solutions, Inc. (DCS), an IT specialist company based in Atlanta, GA and Columbia, SC, is showing its support in the fight against breast cancer. For the next few weeks, DCS is offering the familiar pink bracelets to support breast cancer research for $1.00 each. While that in itself is a great gesture, DCS is upping the ante by matching dollar for dollar up to $3,500.00 to be presented to the Lexington Medical Center in Lexington, SC.

DCS President Donald Kidwell explained “DCS, like practically everyone in the world has been affected by this disease. Mothers, daughters, women of all walks of life, have had their lives forever altered by breast cancer and we would just like to add whatever support we can to help end this disease.”

Early detection and aggressive therapies have made breast cancer more manageable. According to the National Cancer Institute, the estimated new cases for women in the U.S. will top 230,000 in women with an estimated death toll of almost 40,000. The research over the last 2 decades has had a tremendous affect in mortality rates in the United States with the high ranging from about 33% in 1990 to dropping to about 23% in 2006.

DCS is excited about starting this initiative to do our part to help the great work that Lexington Medical Center is doing. Lexington Medical offers affordable digital mammography with its state-of-the-art mobile unit, The Mobile Mammography van. The Mobile Mammography van can travel to places of business, school, church or organized event, and perform mammography screenings for those in the Midlands of South Carolina. 

DCS is a full-service network and IT integrator providing consulting, integration, implementation, management, and maintenance services to Small and Medium Size Businesses, Enterprise Projects & K-12 School Districts.  With offices located in South Carolina and Georgia DCS currently serves a wide range of clients in the public and private sectors across South Carolina, Georgia, and North Carolina.

Founded in Atlanta, GA in 1993, DCS, Inc. has become an established leader in providing IT solutions in the Southeast United States. In August 2000, DCS acquired SSG of Columbia, SC and expanded our geographic coverage and breadth of experience. SSG has been in business since 1984 and has a history of excellent client services and market strength in the K-12 Education market in South Carolina.

If you would like to be a part of what DCS is doing, you can contact Michael Taylor at DCS by calling (803) 419-3501 or Toll Free (800) 518-9555 or he can be reached by email at .

Works Cited

"Breast Cancer Home Page - National Cancer Institute” http://www.cancer.gov/cancertopics/types/breast. n.d. Web., 2011.

"Age-adjusted Cancer Death Rates, Females by Site, US, 1930-2006” http://www.cancer.org/acs/groups/content/@epidemiologysurveilance/documents/document/acspc-026209.pdf. n.d. Web. American Cancer Society, Surveillance and Health Policy Research, 2010. 

"Mobile Mammography | Women's Services | Medical Services for Women | Lexington Medical Center, SC” http://www.lexmed.com/medical-services/womens-services/mobile-mammography.aspx. n.d. Web. American Cancer Society, Surveillance and Health Policy Research, 2011.

Diversified Computer Solutions Connects Goose Creek

Michael Taylor - Tuesday, October 18, 2011

DCS and Google Team Up For Goose Creek Free Wi-Fi Initiative

Diversified Computer Solutions, Inc. (DCS), an IT specialist company based in Atlanta, GA and Columbia, SC, has just completed installing city-wide WI-FI to the city of Goose Creek, SC funded in part by internet giant Google. The free service was officially launched on Monday, October 10th in a ribbon cutting ceremony in downtown Goose Creek.

DCS partnered with Google and the town of Goose Creek on this project by installing a total of 31 wireless nodes within 4 strategic locations around the city. These areas include, City Hall, the Felkel Fields Sports Complex, the Casey Community Center, and along the Central Avenue Corridor. With this infrastructure, open WI-FI is now available to everyone in the area. The project was started over 18 months ago as a public and private venture with Google chipping in over $160,000 in equipment and a 3 year maintenance contract to offer the services

DCS was excited to be a part of such a ground breaking opportunity as to work with Google on this project. This project will offer free WI-FI service for the next 3 years for the city of Goose Creek where leaders are committed to revitalize and renew its downtown areas to increase business and create jobs. Over the last several years, Google has made its mark in the low-country by creating a data center only a few miles from downtown and is about to open another $600 million data center alongside its current facility.

Ryan Byrd, Information Technology Director for the city of Goose Creek said “When I was approached by Google to implement a wireless network for the City of Goose Creek I jumped at the chance. I thought this would be a great thing for the City and help keep our citizens connected. We are always looking for ways to help improve our citizen’s lives and this was a perfect opportunity to do just that. &ldquo

Byrd went on to say “When presented with this opportunity, the first company I thought of to complete this important project was DCS. I have been working with them for about a year and I just knew they would be able to help me with this project. DCS did not disappoint. Everyone from the cable tech to the engineers was extremely helpful and professional. They made sure everything was done properly and in a timely manner. We could not have had as successful of a project without the help of DCS.

DCS President Donald Kidwell said “What Google was offering to the city of Goose Creek is amazing. DCS is proud to have the opportunity to put the infrastructure in place for this initiative. We hope that this will be a growing trend and love to be a part of those ventures as well”. 

DCS is a full-service network and IT integrator providing consulting, integration, implementation, management, and maintenance services to Small and Medium Size Businesses, Enterprise Projects & K-12 School Districts. With offices located in South Carolina and Georgia DCS currently serves a wide range of clients in the public and private sectors across South Carolina, Georgia, and North Carolina. 

Founded in Atlanta, GA in 1993, DCS, Inc. has become an established leader in providing IT solutions in the Southeast United States. In August 2000, DCS acquired SSG of Columbia, SC and expanded our geographic coverage and breadth of experience. SSG has been in business since 1984 and has a history of excellent client services and market strength in the K-12 Education market in South Carolina.

To find more about the Goose Creek Project or to find out more about DCS, you can contact Michael Taylor at DCS (803) 419-3501 or Toll Free (800) 518-9555 or he can be reached by email at .

Remote Support

Michael Taylor - Friday, December 31, 2010

In the past, when your computer system needed maintenance it meant stopping the productivity of the whole office for a day or you had to elect some poor soul to stay late into the evening to let your IT company in to do the work and then lock up after him afterwards.  DCS can alleviate these woes by providing remote support and maintenance, keeping your network up longer and allowing your employees to be more productive.

Remote management and support is exactly what it implies.  It is a process controlled off-site over a secure data connection that allows your IT provider to access the systems and files they need to keep your network running smoothly. 

What issues can be addressed via Remote Support?

The simple answer is that most of your daily issues and fixes can be done remotely and even many of your major upgrades.  If the problem or update does not require physically touching the hardware, which qualifies most processes and your system is on with a internet connection you can utilize the remote support system.  It is as if your network engineer were sitting right at your desktop.  Here is a brief example of some of your common issues that can be alleviated with Remote Support:

  • Correcting application errors that have stopped an application from operating properly.  “I was saving my spreadsheet and Excel locked up”
  • Reconnecting computers to office assets such as virtual and remote disk drives, printers, scanners, faxes, VPN networks, etc.
  • Installing the proper service packs and application updates provided by your software manufacturers that are tailored for your specific network and business processes.
  • Restoration of lost and deleted files.  “I saved my presentation to my desktop last night, and now it’s gone!  The client just landed and is on the way here.”

How does it save time and money?

The flexibility of Remote Support allows your engineers to access your systems at any time of the day, from wherever they may be.  No longer do you have to stop what you are doing to let your engineer maintain your servers during the day.  You no longer have to draw straws to elect an employee to stay late to help grant the engineer access to your facility.  All of this can be done securely overnight, from the engineer’s location, and seamless to your daily business activity.

In the event you have a printer go down, or an application freeze, you don’t have to loose productivity hours and sales by having to wait for your engineer to arrive.  Your engineer can log in from where ever they are and correct your problem keeping your sales and support force productive.

To learn more about how Remote Support can save time and money at your business, please contact Diversified Computer Solutions.

Founded in Atlanta, GA in 1993, DCS, Inc. has become an established leader in providing IT solutions in the Southeastern United States.  DCS is a full-service network and IT integrator providing consulting, integration, implementation, management, and maintenance services to Small and Medium Size Businesses, Enterprise Projects, Government Agencies, Manufacturing Facilities, and K-12 School Districts.  For more infomration about how DCS can help make your business run more efficiently contact them at 800.518.9555 or visit their website at http://www.godcs.com

Why Should a Business Utilize Information Technology Consulting Services?

Michael Taylor - Friday, July 23, 2010

When it comes to obtaining affordable IT assistance, information technology consulting services provide a way to access expert help without the high-cost of an in-house technology staff. Whether a business is spending money to pay salary and benefits for a full-time IT professional, or just utilizing non-tech trained staff members to troubleshoot problems, it is likely a waste of funds and talent. Connecting with information technology consulting services is a way to achieve greater results without busting the business’s bottom line.

Tapping into the power of outsourcing IT services allows companies to leverage resources to maximize productivity on all levels of the organization. Qualified IT consulting services increase the quality of day-to-day operations without sacrificing office space for in-house staff or draining finances. 

What to Look for in Information Technology Consulting Services

A company seeking to outsource IT consulting services should strive to obtain attentive customer service, professionalism and on-demand assistance for technology problems and issues as they arise. The right information technology consulting services will offer solutions including:

  • IT project planning
  • Equipment purchasing recommendations
  • Expert installation
  • IT training
  • Dedicated ongoing support

These solutions help to keep a business’s systems running smoothly to meet customer needs and simultaneously keep productivity high. IT consulting services should include on-site and off-site support, day and night, to ensure there are no lapses in services.

For companies seeking a new network, information technology consulting services can help to design the ideal network to meet the company’s needs and fit the budget. Expert consultants can provide support to an existing IT staff or serve as the sole technology department.

If the issue is an existing system that is not functioning optimally, IT consultants offer the latest solutions to solve problems and plan for future needs.

Benefits of Outsourcing to Information Technology Consulting Services

Businesses large and small are discovering that outsourcing IT services means obtaining the benefits of 24/7 support without the high price tag. In today’s economic environment, businesses from every industry are facing budget shortfalls often requiring them to let go in-house IT staff, compromising productivity. However, connecting with information technology consulting services is an affordable alternative that keeps expenses in check while ensuring essential IT networks are in top working order.  

With IT consulting services, the pressure is off of the company employees who might otherwise have to face stalls in their work due to inefficient networks or have to deal with technology problems themselves without any training or expertise in the area. Information technology consulting services allow employees to focus on their jobs, increasing overall business performance.

Having qualified IT support is no longer optional for businesses who want to stay competitive in a tech-centric business environment. Without properly working IT systems, business productivity comes to a halt, which can result in lost customers and income. Choosing to utilize information technology consulting services ensures the business is keeping up with competitors and continuing to move forward.

Diversified Computer Solutions Partners with Promethean Foundation to Provide Education Solutions

Michael Taylor - Friday, July 23, 2010

Diversified Computer Solutions of Columbia, SC announces a new partnership with the Promethean Foundation to offer time-saving technology solutions and engaging, informative content for the classroom.

DCS is a full-service network and IT integrator providing consulting, integration, implementation, management and maintenance services to businesses and organizations throughout South Carolina, Georgia and North Carolina. The collaboration with Promethean Foundation allows DCS to provide specific technology services to educators and classrooms who desire to create an enhanced educational experience for students.

Educators seeking ways to develop a progressive, modern-day classroom can take advantage of these new DCS services to provide innovative technology assistance and fresh content to engage students of all ages and at all educational levels.

Already an expert solutions provider specializing in network security, data storage, disaster recovery and Unified Communications, DCS is utilizing its proven strategies and dedicated customer support to reach out to educators who want to go above and beyond in facilitating learning.

“We are proud of this new partnership with Promethean Foundation and are excited about what this collaboration can mean for educators and students,” said Donald Kidwell, President of Diversified Computer Solutions. “This new endeavor allows DCS to take what we already do well into the world of education to increase learning and support the active classroom environment.”

About Diversified Computer Solutions


Diversified Computer Solutions, Inc. is a leading technology company providing technology solutions to businesses, K-12 education school districts, and state & local governments throughout the southeast U.S.  DCS specializes in the design, implementation, and on-going support of leading technologies such as VoIP, Wireless communications, Managed Services, Security and Storage solutions and Cabling.  DCS maintains the top certifications in the industry, is a Cisco Premier Partner with Specializations in VoIP and Wireless, and a Microsoft Gold Partner, to name a few.  Since 1993 DCS has been entrusted to maintain networks that power the world’s largest events such as the 1994 World Cup, the 1996 Olympics, and the 1999 Nato 50th Anniversary Summit.  DCS has uncompromising commitments to integrity, trust, professionalism, and service to our employees, clients, and our community.  For further information, please visit www.goDCS.com or call (800) 518-9555.

About Promethean Foundation:

Promethean is a global leader in interactive classroom solutions that empowers teachers to engage, educate, assess and motivate learners. Developed by and for educators, its award-winning ActivClassroom is an innovative and integrated suite of solutions providing time-saving technology for teachers and engaging informative content for the modern-day classroom that has been proven to significantly raise achievement levels.

5 Reasons to Outsource IT Services

Michael Taylor - Wednesday, June 09, 2010

In a day in which businesses continue to face budget shortfalls and are finding new ways to cut costs while keeping productivity high, outsourcing IT services is a smart business move. Although most small to mid-sized business have employees who wear many different hats and can chip in here and there to help with IT issues, this type of haphazard  IT management falls short when it comes to taking the company’s technology where it needs to be to stay competitive.

There is a better way to handle IT issues that are essential to the basic functioning of your business or organization. Below are five reasons to outsource your business’s IT services:

  1. Let employees do their jobs. Depending on non-IT-trained employees to handle tech problems not only sets your systems up for failure, but it also takes away from the employees’ primary job duties, which can be continually detrimental to the overall health of the company. Outsourcing IT services is the perfect solution, especially if you find the right IT services company to provide the solutions.
  2. Increase employee performance. It goes without saying that once your employees are no longer bothered with IT issues they can focus on their own job responsibilities, but having optimally functioning technology and computer systems also means they are less likely to get held up by glitches that prevent them from accomplishing tasks.
  3. Lower business costs. Having an IT professional on staff is costly. In addition to a healthy salary, the business often must provide insurance, vacation, payroll taxes, training and office space. When you outsource, you pay only the outsourcing fees and still have an expert on hand, but you pay only when you need one.
  4. Business benefits from true IT expertise. No more trial and error or standing around scratching heads trying to determine what the problem is. Instead, you can outsource to trained professionals who know how to prevent and solve problems. When you have the latest tech knowledge working for you, your business’s performance can only improve.
  5. You can afford to be selective. No need to settle for hiring an IT person who might not be the best just because you can afford him/her. When you outsource, you can research and examine IT support providers to find the very best company to meet your specific IT needs.

Having qualified, professional IT support is no longer optional in today’s tech-focused business world. When your IT services fail, your company is disabled and unable to provide services to customers, which inevitably hurts your bottom line. Outsourcing IT services allows you to get the most bang for your business dollar while connecting with top IT experts who will keep your business’s technology on track and moving forward.

Diversified Computer Solutions Offers IT Services Management

Michael Taylor - Wednesday, June 09, 2010

Businesses seeking IT services management can find expertise and essential solutions through Diversified Computer Solutions. While many companies are unable to afford a full-time staff member to meet information technology needs, working with DCS allows companies to obtain affordable contract solutions to maintain and improve all aspects of IT services management.

DCS is a full-service network and IT integrator providing consulting, integration, implementation, management and maintenance services to businesses and organizations throughout South Carolina, Georgia and North Carolina.

From wireless networks services and data storage to software upgrades and CRM solutions, Diversified Computer Solutions’ services are all-encompassing and can be customized to meet the unique needs of any organization or business. Professional IT services management is essential to keep businesses operating optimally.

Whether the need is specialized network security, data storage, disaster recovery or Unified Communications, DCS works with each client to create a custom IT services plan, providing the services necessary to keep the business functioning efficiently in order to eliminate IT problems and maximize profitability.

According to Peter Minetos, CEO of Diversified Computer Solutions, many businesses enable barriers to employee productivity when they depend on unqualified employees to do the job of IT services professionals. DCS works to remove barriers, freeing up employees’ time to stick with the tasks they do best.

“Companies become more productive when employees don’t have to worry about IT issues,” explained Minetos. “Successful companies understand that a trained professional is necessary when it comes to IT services management, and DCS is here to fulfill that role, handling all IT issues with ease and keeping the business’s IT functioning at 100%.”

About Diversified Computer Solutions

Diversified Computer Solutions, Inc. is a leading technology company providing technology solutions to businesses, K-12 education school districts, and state & local governments throughout the southeast U.S.  DCS specializes in the design, implementation, and on-going support of leading technologies such as VoIP, Wireless communications, Managed Services, Security and Storage solutions and Cabling.  DCS maintains the top certifications in the industry, is a Cisco Premier Partner with Specializations in VoIP and Wireless, and a Microsoft Gold Partner, to name a few.  Since 1993 DCS has been entrusted to maintain networks that power the world’s largest events such as the 1994 World Cup, the 1996 Olympics, and the 1999 Nato 50th Anniversary Summit.  DCS has uncompromising commitments to integrity, trust, professionalism, and service to our employees, clients, and our community.  For further information, please visit www.goDCS.com or call (800) 518-9555.

Choosing the Right Professionals to Meet Your Infrastructure Cabling Needs

Michael Taylor - Monday, May 24, 2010

Any networked system requires cabling to connect components of the system and to make everything operate in-sync. However, far too many businesses suffer from poorly designed or incorrectly installed cabling, which leads to inefficiencies and poor network infrastructure performance.

While businesses may be able to cut corners in some areas of their expenses, it is essential to choose a high quality cabling product and to utilize professional cabling design and installation in order to achieve maximum performance from your data center.

Highest Quality Cable Design and Installation is Worth the Cost

Forget the fancy office furniture and the best business location, if the infrastructure of your business isn’t properly designed and installed, your business will likely be rendered ineffective. Even the latest high-tech data, voice and fiber cabling is actually pointless unless the design and installation are spot-on perfect.

Because the status of your data center is so essential to business productivity, finding the right professional who specializes in cabling design and installation will get you on the path to increasing your functionality and increasing the bottom line.

Seek a fully insured computer solutions company to handle your business cabling needs and you will be able to trust things are being done the right way. Whether it is voice, data or fiber cabling, a trained cabling professional will understand all aspects of design and installation. Cabling professionals can help to develop new cabling centers as well as improve existing cabling centers to maximize productivity.

In addition, professionals can guide you through the process of planning for cabling needs that will arise in the future as the business grows or changes. They will create customized cabling plans to keep your business operating optimally, even during times of crisis or disaster recovery.

Few things are as essential to your business as a healthy data infrastructure and making quality cabling design and installation a priority means your business is serious about providing the best working environment for employees and the best services to clients.

Most IT professionals specializing in cabling will provide free consultations, allowing you to get a feel for how their services work and whether or not their customer service style is right for you. Because even one improperly installed cable can set your entire infrastructure off, it is wise to carefully choose the computer solutions company that will best meet your cabling needs and keep your business running smoothly.

IT Infrastructure and Your Business: Why Infrastructure Assessments are Essential

Michael Taylor - Friday, May 21, 2010

Infrastructure is known as the physical hardware connecting computers and users; it is the life core for computers—the part that makes them function and perform. Including transmission telephone and cable television lines, satellites, routers and other like devices directing transmissions, the term infrastructure also encompasses the computer software designed to manage the transmitted signals. In essence, infrastructure is the brain of a computer system, and in order to keep your business’s computer systems and data centers running smoothly, periodic infrastructure assessments are vital.

When technology is working perfectly for your business, infrastructure is the last thing on your mind; however, when hardware and software problems arise, understanding what is going on within the infrastructure can become an all-encompassing issue. Employee productivity can slow or even come to a standstill due to technological problems, so it makes sense to be proactive in the care and maintenance of your infrastructure in order to prevent such scenarios.

Infrastructure Assessments are Check-Ups for Your System

Preventative care for your data center and computer system is the best way to ensure your technology is working as efficiently as possible and will continue to work in the days and months to come. An infrastructure assessment takes a look at your data protection, recovery abilities and overall system efficiency. Along with the assessment come recommendations to help you enhance your infrastructure and maximize its effectiveness, which can potentially increase productivity and even the bottom line for your business.

Any time your business adds new services or changes offered services, it is important to make sure the infrastructure can handle the changes; a thorough professional analysis can identify any gaps requiring attention. Dealing with gaps and potential issues can lead to unfortunate security breaches and other operational problems, and professionals trained in infrastructure assessments can help to fill in the gaps and ensure the infrastructure is as tight and fine-tuned as possible.

Who Can Help with Your Infrastructure Needs?

It is important to find experienced IT professionals who understand the unique needs of the business infrastructure to conduct an assessment or analysis. Your data center and computer system is too intricate and complex to maintain unless you have the proper training and know-how. However, there is no need to hire a full-time IT person, because you can find contract IT professionals who specialize in infrastructure assessments. With the right assistance you can begin to feel confident in your business’s data security and system efficiency- and all without spending the money on a full-time, benefits paid employee. 

Why A Business Continuity Disaster Recovery Plan is Essential to Your Business

Michael Taylor - Thursday, May 20, 2010

When disaster strikes, few businesses are prepared with business continuity disaster recovery plans that can handle the aftermath and prevent far-reaching impacts the disaster can have on client services and operations. Having recovery services in place to secure information and restore systems is essential to keep the business afloat.  

Not only can a business continuity disaster recovery plan help your organization to repair damage done during natural disasters and other catastrophic events, but having one in place prior to such events can help to minimize challenges and get your business back in working order as quickly as possible. 

The Risk Involved 

A business that does not have a solid plan for business continuity disaster recovery risks costly damage to the system infrastructure as well as loss of productivity. Because businesses are more reliant on technology than ever before, even a single day spent dealing with problems resulting from a disaster is enough to set the business off track and significantly hurt client relationships and the bottom line.  

From loss of vital information to damage of costly equipment, a disaster can literally cripple your business. If the injuries are extensive, a disaster mayeven spell the death of your company or organization.

The Solution: Business Continuity Disaster Recovery

While a catastrophic event is always a stressful time, accessing a recovery plan designed to keep your business running smoothly can get you through the rough patch and on to more profitable times. Disaster doesn’t have to mean your business operations go on hold. The right business continuity disaster recovery plan will help to prepare your systems for the worst, so that the damage is minimized. Or if the event has already struck, you can be back on your feet conducting business as usual in less time and for less money.  

To keep your business protected and prepared for such events, find an experienced company specializing in disaster recovery for businesses. While some computer-savvy individuals may think they can handle the aftermath, during these critical times it is important to receive assistance from professionals who are trained in business continuity disaster recovery. Going with a professional first will save you time and money in the long run and may be the salvation for your business following a catastrophic event. 

The right computer solutions company will help you to create and implement a customized disaster recovery plan, keeping your data and systems safe at all times. These professionals will be able to provide the help you need whether you are facing an emergency situation after the fact of a disaster or want to be proactive and prepare for such challenging times.  

While going through a disaster with your business is never a walk in the park, having trained professionals who understand disaster recovery on your side makes the experience less stressful and less damaging to your business, employees and clients.  

Diversified Computer Solutions Provides Expert Cabling Design and Installation

Michael Taylor - Thursday, May 20, 2010

Proper cabling design and installation are essential to the optimal performance of a business’s data center. Diversified Computer Solutions provides specialized services through its cabling division, meeting the needs of businesses large and small requiring high-tech voice, data and fiber cabling.

Diversified Computer Solutions (DCS) is a full-service network and IT integrator providing consulting, integration, implementation, management and maintenance services to businesses and organizations throughout Georgia, South Carolina and North Carolina.

The fully insured company specializes in design, installation and maintenance for voice, data, and fiber cabling from all major manufacturers. DCS’s cabling division assists with custom-design, selection of quality cabling components and efficient installation. Each DCS cabling installation and service comes with a guarantee that the service will be timely and will meet each customer’s specifications.

According to DCS President Donald Kidwell, businesses seeking to develop a new data center or streamline the cables in an existing system will find that the company’s expert cabling services help them to maximize data center performance.

“Businesses need data centers that perform optimally, and our cabling division understands that voice, data and fiber cables are at the core of what makes a center function,” said Kidwell “When a single cable is chosen, installed or service improperly the entire system suffers, which is why DCS is dedicated to the cabling details with the goal of achieving data centers in top working condition.”

Serving clients in both the public and private sectors, DCS offers free consultations to businesses interested in expert cabling design, installation and services. Call 1-800-518-9555 to get connected with a DCS project manager who will work with each customer to meet unique infrastructure needs.

About Diversified Computer Solutions

Diversified Computer Solutions, Inc. is a leading technology company providing technology solutions to businesses, K-12 education school districts, and state & local governments throughout the southeast U.S. DCS specializes in the design, implementation, and on-going support of leading technologies such as VoIP, Wireless communications, Managed Services, Security and Storage solutions and Cabling.  DCS maintains the top certifications in the industry, is a Cisco Premier Partner with Specializations in VoIP and Wireless, and a Microsoft Gold Partner, to name a few.

Since 1993 DCS has been entrusted to maintain networks that power the world’s largest events such as the 1994 World Cup, the 1996 Olympics, and the 1999 Nato50th Anniversary Summit.  DCS has uncompromising commitments to integrity, trust, professionalism, and service to our employees, clients, and our community.  For further information, please visit www.goDCS.com or call (800) 518-9555.

Diversified Computer Solutions Meets Business Outsourcing Needs with IT Support

Michael Taylor - Friday, May 07, 2010

Diversified Computer Solutions offers affordable professional IT Support to keep businesses operating optimally in a high tech world. 

Diversified Computer Solutions (DCS) is a full-service network and IT integrator providing consulting, integration, implementation, management and maintenance services to businesses and organizations throughout Georgia, South Carolina and North Carolina. 

Specialized network security, data storage, disaster recovery and  IP communications solutions are a few of the , DCS solutions customized services to strengthen businesses IT operations. Businesses face many IT challenges that can become barriers to providing services to clients, and DCS tackles these issues, keeping the businesses functioning efficiently and profitably.   

Diversified Computer Solutions, is dedicated to freeing up  DCS clients’ to focus on doing what they do best, rather than dealing with complicated IT support issues. An organization can become more productive and employee performance will improve when IT professionals are available to work with technology issues that arise and allow the clients to focus on their business.  

“When clients can rely on DCS for their IT support needs, their costs go down and profits increase,” explained Diversified Computer Solutions, CEO Peter Minetos. You can outsource to our IT professionals who are dedicated to utilizing the latest technologies to keep your business running smoothly.” 

About Diversified Computer Solutions 

Diversified Computer Solutions, Inc. is a leading technology company providing technology solutions to businesses, K-12 education school districts, and state & local governments throughout the southeast U.S.  DCS specializes in the design, implementation, and on-going support of leading technologies such as VoIP, Wireless communications, Managed Services, Security and Storage solutions and Cabling.  DCS maintains the top certifications in the industry, is a Cisco Premier Partner with Specializations in VoIP and Wireless, and a Microsoft Gold Partner, to name a few.  Since 1993 DCS has been entrusted to maintain networks that power the world’s largest events such as the 1994 World Cup, the 1996 Olympics, and the 1999 Nato 50th Anniversary Summit.  DCS has uncompromising commitments to integrity, trust, professionalism, and service to our employees, clients, and our community.  For further information, please visit http://www.goDCS.com  (800) 518-9555.

Businesses Require Quality Network Support to Operate Optimally

Michael Taylor - Wednesday, May 05, 2010

Today’s businesses require a high level of network support to keep their services running smoothly, leading to productive employees and happy customers. While most businesses cannot afford to have a network support professional on staff, contract services are available to meet their technology needs and budget constraints. 

From troubleshooting and technical consulting to disaster recovery and network security management, network support covers a wide range of services. Businesses that rely on employees who may be computer savvy yet do not have the training and knowledge necessary to handle the complexities of network support often find themselves losing time and money. In fact, their productivity may come to a standstill as they try to solve problems that are beyond their expertise.  

Hiring contract professionals to provide network support frees up employees to do what they do best and leaves the technological issues to the experts who can provide proven solutions and preventative measures to keep the system running at all times.  

What falls under the network support umbrella? 

When a company offers network support, it means they have the ability to provide numerous solutions. Among these services are:

  • Cabling and network infrastructure
  • Router configuration
  • WAN & LAN network design Remote administration, support and monitoring Wireless network installation Firewall design and configuration Phone support Security assessment and computing process analysis Disaster recovery And much more.

Choosing the Best Network Support Services 

In order to choose the right company to outsource network support, focus on professionals who have been trained on network troubleshooting and platform systems. Additionally, it is important to find companies who place an emphasis on customer services and will be available to take phone calls at all hours to ensure the systems are functioning day and night.  

While most network issues can be solved over the phone and Internet, there may be problems that require on-site visits, so finding a company that can travel to the business site for consultations is another top priority when seeking network support assistance.  

Few things are more detrimental to a business’s productivity than network glitches and failures, but with the right professionals on hand to problem solve, a business can continue to operate and do what is necessary to meet client obligations. Quality network support is worth its weight in gold and gives businesses the advantage to stay competitive in a tight business market.  

Diversified Computer Solutions Provides Managed Support Services

Michael Taylor - Wednesday, May 05, 2010

Businesses requiring support for their IT systems no longer must waste time and money to find the appropriate help desks to meet their needs. Diversified Computer Solutions (DCS) offers streamlined managed support services to solve IT problems quickly and keep businesses running smoothly. 

Diversified Computer Solutions is a full-service network and IT integrator providing consulting, integration, implementation, management and maintenance services to businesses and organizations throughout Georgia, South Carolina, and North Carolina. 

With DCS’s managed support services, businesses obtain increased security and uptime reliability to ensure they are able to continue meeting their own clients needs without pause. DCS offers IT experts who work to keep systems fully-functional, improving staff productivity and customer retention.  

According to Peter Minetos, CEO of Diversified Computer Solutions, businesses utilizing DCS managed support receive immediate assistance and follow-through until the issues are solved. When a client contacts DCS for support, an IT professional handles the issue right away and provides solutions to correct problems as well as a proactive guard to prevent future problems.  

“When something’s not working, a business needs help right now, not sit on hold or call different help desks trying to track down the right technician,” said Minetos. “With DCS managed support services, we understand response time is critical and we utilize the latest technology to keep your business fully functional so you can keep your clients happy.” 

About Diversified Computer Solutions 

Diversified Computer Solutions, Inc. is a leading technology company providing technology solutions to businesses, K-12 education school districts, and state & local governments throughout the southeast U.S.  DCS specializes in the design, implementation, and on-going support of leading technologies such as VoIP, Wireless communications, Managed Services, Security and Storage solutions and Cabling.  DCS maintains the top certifications in the industry, is a Cisco Premier Partner with Specializations in VoIP and Wireless, and a Microsoft Gold Partner, to name a few.  Since 1993 DCS has been entrusted to maintain networks that power the world’s largest events such as the 1994 World Cup, the 1996 Olympics, and the 1999 Nato 50th Anniversary Summit.  DCS has uncompromising commitments to integrity, trust, professionalism, and service to our employees, clients, and our community.  For further information, please visit www.goDCS.com or call (800) 518-9555.

Unified Communications: Streamlining VoIP and Other Communication Efforts

Michael Taylor - Tuesday, April 13, 2010

In a high tech world, communications may seem to be more and more complex as time goes by, and many individuals and businesses are utilizing VoIP or voice over Internet Protocol as a way to save time and increase effectiveness of communication efforts. However, VoIP is just one aspect of the multi-faceted communications businesses need to use to stay current and competitive in today’s market. That’s why Unified Communications is becoming a very important component to streamline all communications pieces.

One form of communication is never enough for a business that is trying to stay on top of its industry. Solid communications means making a variety of methods part of the arsenal, from VoIP to fax to e-mail to video conferencing. Furthermore, there is often the need to conduct business communications from places other than just the office. Busy business owners and staff need access to communications at all times whether they are out to lunch, home or on a business trip. 

Rather than having all of these communications components disjointed and disconnected, Unified Communications provides a way for businesses to pull them all together and easily access any method at any time from any place, resulting in optimized business performance. This cutting-edge technology integrates communication tools so individuals and businesses can easily maintain all of their communication efforts through one process. 

Unified Communications Means Communications Efficiency

It is clichéd but true: time is money. Businesses waste significant amounts of money each year on unstructured communications efforts. Lack of organization and unity decreases efficiency which decreases productivity and the bottom line suffers. With Unified Communications time and money are saved because all communication elements are working together to maximize each and every moment spent communicating whether it be online, over the phone or through fax. 

While it may be overwhelming to consider streamlining these components, Unified Communications has the technology to make it happen effortlessly. Unified Communications offers features such as unified messaging between voicemail and e-mail, presence for instant messaging, audio and video conferencing and mobility, which allows an individual to have one phone number and a single voicemail for all phones. 

Unified Communications provides all of these features through one user-friendly service. For businesses that are feeling the heat from the current economic climate and are interested in finding ways to cut costs, this tool can be a valuable addition to business functions.

While beginning to incorporate VoIP is an excellent first step for businesses working to stay on top of the game in a fast-paced, high-tech world, integrating Unified Communications takes it all to the next level and proves you are committed to becoming the best business you can be for your clients, which is the fastest way to heading to the top of your industry.

DCS is a full-service network and IT integrator providing consulting, integration, implementation, management, and maintenance services to Small and Medium Size Businesses, Enterprise Projects, Government Agencies, Manufacturing Facilities, and K-12 School Districts.  For more information about how DCS can help make your business run more efficiently contact them at 800.518.9555 or visit their website at http://www.godcs.com

 

Think Your Data Is Safe? Think Again! 7 Things You Need To Know

Michael Taylor - Thursday, December 31, 2009

You spend a lot of money to build your computer and information systems.You work hard to fill those programs with vendor and client data to make sure you provide top of the line customer service.This information is what your business is based on and how it functions.What are you doing to make sure your data is safe from your competition and from malicious hackers looking to corrupt or steal you data?

There are several ways to help prevent data loss in the event of a catastrophe or hacker attack.Once they are set up and running, they need little to maintenance with the right IT engineer at the helm of your network.Although not all encompassing, the precautions listed below are a good start in ensuring that the information you have captured today will be there when you get in the office tomorrow.

1)A CMOS Password On Your Computers.

Most people know about the Windows login password feature, but most people do not know how easily this can be overridden with the right know how.The pitfall is by the time you get to this screen, an hacker is already working on punching through, and your hard drive are fully activated.You can actually require a password before fully booting up your machine that hinders a would be thief sitting at your station from gaining entry.

That black screen you see during boot process is the activation of your CMOS system.You can require that a user have a password to get this process started.This is very difficult to bypass, usually requiring actually opening the computer case itself in the event a password is forgotten.It also stops the hard drives from fully booting up and activating, thus creating another layer of security for your data.

2)Firewall, Firewall, Firewall

By now, if you are able to use a computer you have heard this term.A firewall attempts to ensure that only data you have requested to see enters your network, and that data you wish to send is the only data that escapes, kind of like a sand sifter.Well, much like the sifter, sometimes you don’t always catch or keep everything you intended to separate.This is good time to review which firewalls you have activated.

If you are connected to a broadband connection, then you have modem connected to your PC constantly streaming data.Most of these devices offer limited or no protection from outside threats.Having a router with a firewall program installed, even if it is only serving data to one computer, can minimize the amount risk you can realize by adding one more layer of encryption.

You can also take the time to activate and configure the firewall program that comes with your later versions of Windows.Out of the box, the program can be a real headache, but having your network engineer set this up properly can also minimize your computer’s exposure to threats.Windows includes it for a reason, trust me on this one.

3)Install Those Annoying Updates

We have all received the little tan balloon saying you have 3 million upates prepard for our computers.Install them!!The Service Packs and updates for your operationg systems and applications typically settle two major problems: current infections and future infections.

In the last Service Pack for Windows XP (SP3), the software runs a test for malicious software attacking your computer, and removes it…for free.It’s not often that Bill Gates sends you a freebie, so it must be valuable and you should take advantage.

These updates also patch and close code sequences that hackers and virus makers take advantage of to corrupt your system.Adding these updates can close down many of your data holes and further protect your system.

4)Back It All Up

I remember my mom harping on about not putting all of my eggs in one basket.The same goes for data, although the basket is not made out of wicker.Your IT solutions company can get into more details regarding which system works best for your business, but having an offsite copy of your information is the best insurance you can buy.It can be another hard drive or an online solution, but if you are not backing up your systems you are setting your self up for disaster.

5)Lockdown Your PC’s

…and I mean physically.Nearly every desktop made has two small flanges on the back with holes in them.There are not for Christmas decorations.These are designed to assist in double locking the computer.With something like a bicycle lock, you can physically attach you computer to a large desk, steel pole, the floor or whtever you like to keep it from walking away.To add to that, when you install the lock to the built in flanges, you stop the would-be thief from opening the CPU case and gaining access to its contents.

Why is this important?Many users do not realize that you can remove the actual hard drive, plug it in to another motherboard, and then take as long as you want to crack the encryption.If you can move it, you can steal it and everything that is in it.

6)Taking Security On The Road

Laptops allow us to work from virtually anywhere, which also means our data can be attacked virtually anywhere.Free WiFi spots are popping up all over the place, and with this, data interception has increased.Make sure that if you are working on a company website, you are on a secure connection (https://) and be smart about how you access your email.Your best practice would be to login to your company’s webmail portal on a secure connection to send your correspondence.Unless you know for certain that your MS Outlook has been properly encrypted, this will ensure that your data is shielded adequately and your email is securely transmitted.

7)Finally, Don’t’ Be Dumb

Bill Gates is not giving out a dollar for every name on the chain letter you received from a friend in Kurzakistan.You are not the heir to eleventy-billion dollars from a prince in Zaire.If you do not know who the email is from do not open it, especially attachments.If you wanted to find out how good you were at removing a virus from a computer, you will have your chance by opening up these random email messages.Even if you know the sender, be wary because, they may opened a virus themselves.   If it looks fishy, then it probably is…notify your IT engineer immediately and follow their instructions.

Following these steps will put you on the right path to data protection success.At the end of the day, nothing beats having your network reviewed by a professional IT services company on a regular basis.For a free analysis and review, contact Diversified Computer Solutions.They can help you with these 7 steps and more by putting together a complete solution to keep your business running smoothly.

Founded in Atlanta, GA in 1993, DCS, Inc. has become an established leader in providing IT solutions in the Southeastern United States.DCS is a full-service network and IT integrator providing consulting, integration, implementation, management, and maintenance services to Small and Medium Size Businesses, Enterprise Projects, Government Agencies, Manufacturing Facilities, and K-12 School Districts.For more infomration about how DCS can help make your business run more efficiently contact them at 800.518.9555 or visit their website at http://www.godcs.com

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Case Studies

NATO 50th Anniversary Summit

 

NATO 50th SummitDCS was hired by the Host Committee of the NATO 50th Anniversary Summit to implement, configure, and support networks serving the NATO host committee administration, broadcasting, venue support and planning. DCS interfaced between different groups competing for resources on a tight schedule under very high security conditions. DCS provided around the clock support of the network including on-site service, help desk support, and strategic planning. Our networks were responsible for supporting the largest peacetime gathering of World leaders the United States has ever hosted.

Time Warner Cable

 

Time WarnerDCS was hired to assist with the strategic planning and ongoing service of the computer network systems at the southeastern headquarters of Time Warner Cable National Division. The project has consisted of managing the explosive information systems growth of the office by providing on-site help desk support, on-site consulting services and strategic planning for the continued growth.

T. Rowe Price & Associates

 

T. Rowe PriceDCS led the rollout of network management software throughout the 3,000+ desktop environments. DCS was responsible for the planning, implementation and management of software that interfaced with real-time trading activity accounting for over $2 billion in transactions every single day. DCS worked with the in-house IS staff to integrate the software over multiple sites, multiple servers, and multiple security levels.

Morgan Stanley/Dean Witter

 

Morgan StanleyDCS was hired to assist with the strategic planning, implementation, and management of a Y2K software inventory, assessment, and remediation project that included over 20,000 programs and millions of lines of code. The project consisted of managing work flow and change management over multiple operating systems and programming languages.

Humana Healthcare

 

HumanaDCS performed a network analysis and implementation of a wide area network consisting of over 400 PC's, multiple servers, and multiple software applications. DCS handled the entire rollout of new hardware systems at over 24 locations. In addition, DCS was responsible for reviewing and remediation of software applications for Y2K compliance in over 10 different programming languages. This project was widely regarded as the most successful network implementation and software remediation project in the Humana Healthcare system.

1996 Olympic Games, ESI

 

1996 OlympicsDCS was hired by the European Broadcasting Union to implement, configure, and support networks in Administration, Bookings, and Broadcast Scheduling at both the North American Headquarters and the International Broadcast Center in Atlanta. DCS provided around the clock support of the network including on-site service, help desk support, and strategic planning. Our networks were responsible for supporting the broadcast of the 1996 Olympics throughout Europe and other parts of the world.

The 1994 World Cup, ESI

 

1994 World Cup USADCS was contracted to service the European Broadcast Union's offices located at the 1996 Olympic Headquarters at the Inforum in Atlanta. DCS reconfigured the network and successfully solved the network problems that had been plaguing its system. DCS was asked to set up and manage the network for the International Broadcast Center in Dallas, TX. DCS was involved in the planning, implementation and management of two (2) Wide Area Networks and seven (7) Local Area Networks serving approximately 3,500 broadcasters, ultimately being responsible for the broadcast of the World Cup throughout the world.

 

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Service Brochures

This is a collection of our most commonly requested brochures.  Please take a moment to see how DCS will be the perfect solution for your technology needs.  If you do not see the issue you are dealing with listed, please call us directly to see how we can of service to you.

 

Cabling Consulting Services Data Storage & Backup
Disaster Recovery Managed Support Network Design & Installation
Professional It Services Remote Management Security
Technology Assessments Unified Communications Voice Over IP
Wireless Networks    

 

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Certifications

 

These relationships have been developed over DCS’s years of operations by filing applications and establishing credentials, and by submitting to extensive and expensive classes and testing. The authorizations must be maintained on an annual basis through continuing education and testing.

 

Because of these partnerships, DCS is able to bring Novell employees and/or Microsoft employees into our client sites for consultations when appropriate. The same applies to technical staff from Cisco, AVAYA, Compaq, Hewlett-Packard, and many others.

  • Microsoft Certified Solution Provider
  • Novell Gold Partner
  • Level Platforms
  • Cisco Premier Certified Partner
  • COMPAQ/HP Authorized Sales
  • IBM
  • Dell
  • SonicWall
  • WatchGuard
  • Oronoco Wireless
  • Orthogon
  • Lucent Brick
  • A+,Network+,I-Net+, Server+
  • Compaq APS
  • EqualLogic
  • Provasive SQL
  • Interwoven Certified Expert, WorkSite 8 System Engineer
  • Lightspeed Systems, Inc.
  • Authorized Dealer for NuVox
  • Lightspeed Systems, Inc.

 

 

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